Delete your Jolt Club account

In the app (fastest)

1. Open Jolt Club and tap the Settings gear.
2. Tap Delete account and confirm.

Your account and data are deleted straight away.

By email

If you can’t open the app, email [email protected] from the address you signed up with, with the subject “Delete my account”. We delete it within 7 days and confirm by email.

What gets deleted

• Your profile: name and email address.
• Your synced health and activity data and activities you added.
• Photos you added to activities, your streak history and badges.
• Your challenge memberships, chat messages, reactions and cheers.
• Your push notification tokens.

Copies in encrypted backups are gone within 30 days. Nothing is kept after that, except records the law requires us to keep, such as purchase records held by Apple or Google.

Good to know: Your Jolt Club account uses the same account system as other VirtualBeans apps, so deleting it also deletes any data you have in those apps. Deleting your account does not cancel a Jolt Club Pro subscription; cancel it first in your App Store or Google Play settings.

Delete some of your data and keep your account

You can remove parts of your data in the app at any time. Each one is deleted straight away.

• An activity you added: open the Activity tab, tap the activity and tap Delete.
• A photo on an activity: in a challenge’s Feed, press and hold your activity and tap Remove photo. The photo file is deleted.
• A chat message: in a challenge’s Chat, press and hold your message and tap Delete. It disappears for everyone.
• Your place in a challenge: open the challenge, tap ••• and tap Leave challenge. Your score leaves that leaderboard.

Synced health data (daily steps, distance, workouts and calories from Apple Health or Health Connect), or anything else: email [email protected] from the address you signed up with, saying what you want removed. We delete it within 7 days, keep your account, and confirm by email. To stop new data syncing, turn off Jolt Club’s access in Apple Health or Health Connect.

Deleted items are gone from encrypted backups within 30 days.